Charity Service Design & Development

You may know who you want to help and the difference you want to make, but not yet what the service should look like. I help work through the practical choices needed to make it fundable and deliverable.

When this helps

  • You have an idea for a new service and need a workable model.
  • You want to extend an existing service to a new place or group.
  • You need a well-developed project before approaching funders.

How I work with you

We start with need and the people the service is for. We then work through access, activities, staffing, skills, venues, referral routes, partnerships, costs and oversight. Specialist input is coordinated where the service requires it.

Options & typical fees

Commission the support you need. We agree the scope, deliverables and fee before work begins.

New service design and development

£2,000–£4,000

A practical, costed model for one defined service.

  • Need, beneficiaries, reach and accessibility
  • Activities, staffing, skills, venues and referral pathways
  • Partnerships, oversight and safeguarding routes
  • Outcomes, costs and sustainability

Funding-ready project development

£800–£1,600

Develop a contained project into a clear funding proposition.

  • Delivery model and budget
  • Outputs, outcomes and evidence-based rationale

Service expansion planning

£1,200–£2,400

Plan how an established service could reach a new area or group.

  • Demand, capacity and partnerships
  • Costs, quality and delivery implications

Needs assessment and stakeholder consultation

£800–£2,000

A limited research and consultation brief to inform decisions.

  • Agreed desk research, interviews, surveys or workshops
  • Findings and implications for service design

Timescale & next steps

A staged design process, with decisions and review points agreed around your team’s availability.

Tell me what you need, your timetable and any budget you are working within. I’ll confirm availability and propose a clear scope and fee.

Large-scale fieldwork and specialist clinical advice are separately scoped. I coordinate appropriate expertise; I do not provide clinical supervision.

Client perspectives

What it’s like to work together

“From the initial call with Sophie, I felt that she really cared about our cause, and made the process seamless. There were different options for us to choose in terms of levels of support (no pressure and our budget was taken into consideration).”
Sarah Land
Co-Founder, Peeps
“Sophie is absolutely superb to work with. She brings depth of experience which is manifested in astute insights, together with an upbeat and highly collaborative manner and top class writing skills. We are very lucky to have her working with our charity.”
Duncan Grant
Partnerships & Development Director, Future First

Let’s talk about what would help.

Get in touch